A Better Way to Shop For Healthcare

 

Patients now shop for healthcare the same way they shop for everything else – with price, quality, and convenience.

Patients and doctors need a language they both understand.

No more hidden fees, and no more surprise bills.

Patients use HealthMe to shop for healthcare online and are assured they will find the right care at a fair price. We’ve worked with medical practices across the country to create transparently priced healthcare bundles that don’t require a medical license to understand.

How it Works for Patients

Discover the best healthcare

Whether proactively seeking out healthcare or if your provider referred you to HealthMe, discovering the medical care you need at the right price is simple. HealthMe’s search function works with simple terms like “knee pain.” You can also search by medical specialty, service, location and provider name.

Clinical practices across the country have integrated HealthMe to provide simple shopping experience with your preferred provider.

 

Select the best treatment

Search results will return immediately, showing providers near you offering the care you need. Select the care package, provider and location that works best for you – and be confident of finding the best healthcare options without sacrificing quality.

Care packages generally include a visit with the healthcare provider – doctor, therapist, lab, imaging center, hospital or clinic. Most packages include diagnostic studies such as x-ray, labs, or other tests commonly used.

Know your costs

Finally, you can shop for healthcare the same way you shop for everything else….with price, transparency, and treatment information at your fingertips. The price you see at checkout is your final price. No more surprise bills after you receive care.

24/7 Support

Your health is important and knowing the details of your purchase matters. If you have any questions, talk to a real person immediately any time. No robots and no answering machines. Our team of dedicated customer support specialists are available 24/7 to help you shop for your care.

 

HealthMe for Patients

HealthMe was developed by doctors to bring you the power of choice and to help you shop for your healthcare like you shop for any other product: using quality, convenience, and price. We eliminate the “red tape” in healthcare billing by allowing you to combine a doctor-recommended care package that meets your personal needs. You determine the provider of your choice and pay for their services with reasonable, market-based pricing. With HealthMe, you know exactly what you are getting for a set price and no hidden costs and no surprise medical bills.

What is HealthMe?

HealthMe was developed by doctors to bring you the power of choice and to help you shop for your healthcare like you shop for any other product: using quality, convenience, and price. We eliminate the “red tape” in healthcare billing by allowing you to combine a doctor-recommended care package that meets your personal needs. You determine the provider of your choice and pay for their services with reasonable, market-based pricing. With HealthMe, you know exactly what you are getting for a set price and no hidden costs and no surprise medical bills.

How does it work?

Most commonly, your doctor has directed you to a link on their website to purchase the care package you need. Once you find the package with your doctor, you can quickly and easily purchase the package directly from their practice. HealthMe will send you an email with a private and unique redemption code. When you arrive at your doctor’s appointment, present them the redemption code and receive your treatment. It’s as simple as that.

Can the money I spend on HealthMe be applied to my insurance deductible?

Insurers may apply the money spent on HealthMe towards your deductible but you will need to check with your insurance company to verify this. There are many insurance companies with multiple plans whose benefits are constantly changing.

Can I use my Medicare/Medicaid?

Patients who are beneficiaries of government programs are not eligible for participation. If you are a beneficiary of a government program or an in-network patient and inadvertently purchased a self-pay package, HealthMe will provide you with a full refund. Please contact our team at support@healthmedocs.com.

Am I charged a fee for using HealthMe?

Yes, we charge a technology fee for using HealthMe. The fee has already been added to the price you see when shopping for packages on HealthMe. This fee is clearly stated on the procedure or package, and funds the operation of the platform. It also covers credit card processing fees.

Are there any surprise costs?

No, the prices you see on the site will include all fees for what is described in the package as well as HealthMe’s technology fee. You will not see any additional fees – just the inclusive package price.

How do I schedule an appointment?

Once you’ve purchased a package with the doctor of your choosing, you will need to contact that doctor’s office to schedule your appointment. In many cases, the doctor’s office may contact you first. If you need any assistance, you can contact our customer support team at support@healthmedocs.com

What payment methods do you accept?

For your convenience, we accept all major credit cards.

How do I purchase a package?

Purchasing a package is very similar to any online shopping experience. You can purchase a package on the main HealthMe site or from a portal on your doctor’s website. You can discover packages either by searching for your doctor, their office name, or by searching by pain symptom (e.g. knee pain). Once you’ve identified the doctor and package, you’ll simply select “purchase” and go through a simple checkout process.

What is a redemption code?

A redemption code is a unique code that we email to only you after you purchase a package. The redemption code is a string of 7 characters. When you arrive at your doctor’s appointment, you present the staff your redemption code so that they can look up your information and package details.

How do I use my redemption code?

When you arrive at your scheduled appointment, you will simply need to provide your unique redemption code to the office staff so that they can mark that you arrived for your appointment.

What if I never received or lost my redemption code?

Email our team at support@healthmedocs.com. We’re available 24-7 and are happy to help!

Can I get a refund?

We understand that patients may from time to time require a refund for a package they purchased with HealthMe. Our policy is to provide the full refund of the purchase price if appointments are cancelled at least 2 business days before your scheduled visit the healthcare provider. If the cancellation is made within 2 business days of the appointment, the purchase price will no longer be refundable; however the appointment may be rescheduled one time at such time as agreed between the patient and the provider. To obtain a refund in accordance these policies, contact support@healthmedocs.com.

What if I have additional questions?

Our team would love to assist you with any additional questions you may have. We’re available 24/7 and can be reached at support@healthmedocs.com

Learn more about HealthMe for providers.